What our customers are saying
I called after using another “reputable” plumbing service that ripped me off. I got a call back within an hour, the service man showed up in 15 minutes and fixed in one hour what another company came twice to do without installing vents and pitching pipes. And cheaper than the “reputable” guys. Thank you to city wide and especially Frank M. Very professional, clean and knowledgeable!
City Wide delivers premiere trust worthy service. We recently purchased a home and unfortunately ran into some plumbing issues. City Wide came highly recommended by people that live on our block. They came out and trouble shot the problem at no charge. They’re team made themselves available to us over the phone and walked us through everything in terms we could understand. They worked around our schedule and were extremely clean, efficient, and professional.
Called early in the morning, had a clog backing up sewage into the slop sink downstairs. They scheduled a plumber to come within 2 hours. Plumber Frank arrived in about 1 1/2 hours. Gloved and masked(the machine was "gloved and masked" also). Frank came in, found the problem, and had us going again in about 20 minutes. He was polite, courteous, professional, and showed genuine concern for us. He cleaned up when done. Very neat worker(There was almost no mess anyway). Job well done. Price was reasonable. I will not hesitate to call them again. Thank you Frank and Citywide!!!
Frank came this morning to unclog a main drain pipe and trap. He was a bit late because he was held up at another job, but he was worth the wait. He diagnosed the problem immediately and fixed it. What impressed me most was his concern about keeping my home clean. He put a tarp under the machine, he wraps the wheels of the machine in plastic so they don't dirty the floor, he cleaned and removed the debris that he took out of the trap, and he wiped the floor before he left. I don't remember seeing that in the past. He gets five stars plus for his work. And throughout he was so nice and pleasant. Thank you Frank. And thank you to all of those who helped starting at 5:38 am this morning.
Gentlemen were very friendly, explaining everything as they went. Total transparency and willingness to make sure the job was done properly, sooner rather than later, regardless of how hard or hot it was. Definitely recommend
I decided to use Citywide based on the reviews here on Google and was not disappointed. We had a leaking kitchen drain pipe for the longest time and it just got to a point where we were emptying the bucket after every use vs once per week. Additionally we had slow drain rate so I asked them to snake the drain for me. Citywide was able to send Sergio over and He fixed it by replacing the strainer, gaskets section only. He didn't think we needed the drain unclogged and was confident this fix would also fix the slow drain rate and it did! Same day service, fast, and friendly service both on scheduling ( Thank you George) and with Sergio ! I highly recommend Citywide!
Extremely professional, friendly, and prompt service. Technician diagnosed and solved my problem within minutes after arriving at my home. I would highly recommend, and would not hesitate to call on them for any further plumbing problems or services.
We are very pleased with the service we received. Thank you
The tech was knowledgeable and went out his way to pinpoint problems. Price was also lower than many others!
I called around 6A looking for someone to come out and they said they would have someone there within an hour. I opted for a later time at 9A. The technician that showed up was Abel and he was great. He took a look at the leak and did a few tests to find out where it was coming from. He explained what he needed to do and he how much it would cost. He was patient and very knowledgeable. Great customer service.