- From N Bizios
A hearty thank you to City Wide and to Harold who did the job! They came through with professionalism, concern and true problem solving. I cannot thank City Wide enough. After the job was done, Harold went over everything that he did, explained everything and made future recommendations, which we are going to follow up on with City Wide. Again, many thanks, you guys were / are great!!!
- From Michael
I called city wide late on a Friday night about a backed up drain. They came promptly and the service person was very nice explaining what was needed and he made the repair. Excellent service. They did a great job for a very reasonable price. Excellent.
- From Michelle F
So many positive things to say about Citywide. I had a sewage backup and within an hour after my first call I felt reassured. Harry walked me through the entire process, was super informative and calmed my nerves. He was professional, punctual and his team did great work . Harry also helped me by talking to my insurance company and getting them accept my claim. What more can I ask for during this stressful ordeal? Thank you Harry and team!!! Hopefully I never have another problem but if I do I will definitely call Citywide.
- From Sabah Shah
Cannot begin to tell you how amazing they are. We had a leak from out watermark. It was so bad that it not only started flooding our house the water started traveling underground and started going through the retaining wall of our neighbors property and starting accumulating in their driveway (later we found out we lost ~100K gallons of water). This happened during the time of the bad rainstorms so It took us some time to realize that the water problem was the result of the leak and not the storms. I called citywide on a Wed night they took a message right away. 730 am on Thurs their agent calls me back and by 8am they were at my house. The assessed the problem. They literally moved around jobs for me so that they could accommodate my job right away. By 830 they had come to my house with their huge truck and yellow bobcat machine. They dug a huge hole 5 feet into the ground. They found the tiniest leak that was maybe 3mm big. They fixed it and cleaned up so well you couldnقt even tell they were there. Citywide literally came a team of two people and took half a day at least to fix the problem. They were a little pricey but they were upfront and honest with their pricing. Did not even try to charge me a cent more which I respect so much.I had called other companies and they did not even give heed to the urgency of my problem. They said : we can try to send someone to evaluate today.So my hats off to citywide for saving me!
- From Francis Alter
We've been having trouble with one particular toilet that finally prompted me to buy another. Citywide sent Evens to remove the old one and install the new one. However, he did try to fix the old one first, which certainly showed more initiative than I'd expected.Unfortunately, we all came to the conclusion that the toilet did need to be replaced, which he then did promptly and professionally. Evens was smart, considerate, personable, and efficient. He made sure the new toilet was working properly and we were delighted when we saw he had left the bathroom floor sparkling clean.I have called Citywide in the past, and after today's experience with Evens, will not only use them again, but will pointedly request that they send Evens.
- From Roy Bachenheimer
I have used Citywide for all my home plumbing.. I would offer 10 stars if I could! Excellent service, professional friendly, knowledgeable service people & high quality work! They go the extra mile to ensure all plumbing needs are taken care of.. They arrive within a very short time after phoning.. I have had the tech Bobby come to my house on several occasions.. I highly recommend this gentlemen, as he always does a spectacular job on my plumbing.. I thank all the techs who have assisted me as well.. Also the fees are very reasonable. I have recommend Citywide to my neighbors.. Thank you again for taking great care of our plumbing needs!!
- From Rick M
These guys are awesome and super professional. I had a garage slab leak that was misdiagnosed 2 times by another well known company.I got financially hammered and still no solution.Next step/quote was to demo my driveway and garage floor .These guys came in, diagnosed and solved my problem in 2 hours(no demo). My garage is bone dry and I'm grateful that I found Citywide.Trust me If you have a plumbing problem call Citywide.Fair pricing and genuine old school service level.
- From Anthony Gangi
I want to thank Bruce from Citywide who was informative, professional, efficient and expeditious with regard to the Main Sewer Line Trap cleaning he performed in my home. I recommend Citywide to perform this preventative service to avoid any back-ups in your line. This proactive service will definitely save you money down the road.
- From Ellen Bonfanti
Have used them 3 times in 2 different locations. Each time they arrived in about an hour.( once the day before Thanksgiving) They are fully equipped and their plumbers are competent to take care of all your plumbing issues. They take credit cards( except for Amer express) and have a coupon on the website.Call them, you wont be sorry.
- From Gaetano Mele
X-Cellent. My faucet handle has been discontinued for 10 years. City Wide innovated the faucet handle piece beautifully. And the price was right. Highly Recommended.