Who we are

Our website address is: http://cwp:8888.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

What our customers are saying

I called after using another “reputable” plumbing service that ripped me off. I got a call back within an hour, the service man showed up in 15 minutes and fixed in one hour what another company came twice to do without installing vents and pitching pipes. And cheaper than the “reputable” guys. Thank you to city wide and especially Frank M. Very professional, clean and knowledgeable!

- From Caroline Brucculeri

City Wide delivers premiere trust worthy service. We recently purchased a home and unfortunately ran into some plumbing issues. City Wide came highly recommended by people that live on our block. They came out and trouble shot the problem at no charge. They’re team made themselves available to us over the phone and walked us through everything in terms we could understand. They worked around our schedule and were extremely clean, efficient, and professional.

- From Mike Dwyer

Called early in the morning, had a clog backing up sewage into the slop sink downstairs. They scheduled a plumber to come within 2 hours. Plumber Frank arrived in about 1 1/2 hours. Gloved and masked(the machine was "gloved and masked" also). Frank came in, found the problem, and had us going again in about 20 minutes. He was polite, courteous, professional, and showed genuine concern for us. He cleaned up when done. Very neat worker(There was almost no mess anyway). Job well done. Price was reasonable. I will not hesitate to call them again. Thank you Frank and Citywide!!!

- From johnny c.

Frank came this morning to unclog a main drain pipe and trap. He was a bit late because he was held up at another job, but he was worth the wait. He diagnosed the problem immediately and fixed it. What impressed me most was his concern about keeping my home clean. He put a tarp under the machine, he wraps the wheels of the machine in plastic so they don't dirty the floor, he cleaned and removed the debris that he took out of the trap, and he wiped the floor before he left. I don't remember seeing that in the past. He gets five stars plus for his work. And throughout he was so nice and pleasant. Thank you Frank. And thank you to all of those who helped starting at 5:38 am this morning.

- From David Diamond

Gentlemen were very friendly, explaining everything as they went. Total transparency and willingness to make sure the job was done properly, sooner rather than later, regardless of how hard or hot it was. Definitely recommend

- From A Google User

I decided to use Citywide based on the reviews here on Google and was not disappointed. We had a leaking kitchen drain pipe for the longest time and it just got to a point where we were emptying the bucket after every use vs once per week. Additionally we had slow drain rate so I asked them to snake the drain for me. Citywide was able to send Sergio over and He fixed it by replacing the strainer, gaskets section only. He didn't think we needed the drain unclogged and was confident this fix would also fix the slow drain rate and it did! Same day service, fast, and friendly service both on scheduling ( Thank you George) and with Sergio ! I highly recommend Citywide!

- From David Louie

Extremely professional, friendly, and prompt service. Technician diagnosed and solved my problem within minutes after arriving at my home. I would highly recommend, and would not hesitate to call on them for any further plumbing problems or services.

- From Bob Steinmann

We are very pleased with the service we received. Thank you

- From Sheila DeFazio

The tech was knowledgeable and went out his way to pinpoint problems. Price was also lower than many others!

- From Omar Garin

I called around 6A looking for someone to come out and they said they would have someone there within an hour. I opted for a later time at 9A. The technician that showed up was Abel and he was great. He took a look at the leak and did a few tests to find out where it was coming from. He explained what he needed to do and he how much it would cost. He was patient and very knowledgeable. Great customer service.

- From Cheryl Kellam