Residential Ejector Pump & Sump Pump Service

You might be wondering what a sump pump is. It’s a pump used to protect your basement (the lowest point of your home’s foundation) from flooding by re-routing water away from it. During heavy rainstorms, it’s critical that your sump pump is in proper working condition as its job is to reduce flooding from overflowing water.

How a Sump Pump Works

When water reaches a pre-set level, it sets off a float switch which triggers the sump pump to engage. At this point, the sump pump begins removing water into a nearby storm drain, outdoor area, or well.

Sump pumps are generally hardwired to your electrical system or plugged into a wall outlet but are typically equipped with battery backup power in case these power sources fail in a storm.

Sump pumps should be outfitted with battery-powered water-level alarms to help ensure you’re given a warning about potential flooding, should the pump start to malfunction or overflow.

The Two Types of Sump Pumps

  • Pedestal. Mounted above the sump pit, providing convenient access for service and periodic testing.
  • Submersible. Sits in a sump pit (or well) and remains out of sight.

Common Residential Sump Pump Issues

  • Improper installation
  • Basin overfilling with water
  • Clogged pumps/parts
  • Stuck switch
  • Pump continuously runs

Residential Sump Pump Services We Offer

  • Sump Pump Installations
  • Sump Pump Repairs
  • Battery Backup Installation
  • Battery Backup Replacement
  • …and more

CityWide recommends having your residential sump pump checked annually to ensure it’s in proper functioning order. Our skilled technicians can both detect problems and help prevent future damage from occurring. If your sump pump should stop working, it’s critical to identify the cause of the problem and find a solution. Letting sump pump issues go untreated puts your property in jeopardy, so be sure to call us before the next big storm hits in order to avoid serious damage to your Long Island or New York Metropolitan Area home.

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